Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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Marketing Through Calls and Texts
Recently, you got a pre-recorded call to your cell phone from Amarillo, Texas trying to sell you an extended service agreement for your vehicle. You also received a text message
Make Sure You Use Only Licensed Software
You buy a piece of software to test it. You like it. You believe your employees will find it useful and will aid in their productivity. You take the software
17 Thoughts for 2017
Do you think 2016 was a tumultuous year? For car dealers, 2017 will make that look tranquil. Franchisors are threatening to evolve from vehicle manufacturers to mobility and technology companies,
What Dealerships Can Learn from Wikileaks
We just got through one of the most contentious elections ever. Wikileaks’ hacking of various federal and political party officials played no small part in that turmoil. What does this
New Vehicle Modifications
Sometimes, new vehicle dealers want to spice up the new vehicle inventory using non-OEM items such as bed liners, tires and wheels, lift kits, and other modifications. Any modification of
Hidden Triggers
As if more evidence is needed that dealers must give attention to FTC requirements to avoid a consent order, a company with three Kia dealerships in the southwest just agreed
Indemnification under Indirect Finance and Lease Agreements
Financing and leasing are the lifeblood of your dealership. According to some estimates, about 85% of new vehicles sold are financed or leased. Dealers operate in an “indirect” system. When
Congress Adds Weight to Government Agency Hammers – Massive Weight
Government is great about creating fictions to cover its intentions – commonly known as spin. The latest example of government spin is the Federal Civil Penalties Inflation Adjustment Act Improvements
EEOC: How is Your Anti-Harassment Training Going?
On June 20, 2016, the Equal Employment Opportunity Commission released the findings and recommendations of its Select Task Force on the Study of Harassment in the Workplace. Unsurprisingly, since one