Dealer Websites and ADA Compliance From time to time, businesses face challenges to their accommodations for the disabled under the federal Americans with Disabilities Act. The latest area for challenge is websites, with claims they must be accessible for the hearing and vision impaired. As lawsuits involving website accessibility and ADA compliance multiply, dealers must
Meet Gary Duncan & His 1000+ Car Collection
We took a trip to Christiansburg, Virginia to visit Gary Duncan of Duncan Automotive Network and his incredible classic car collection. Inside his warehouse sits approximately 1,400 vehicles, most of them imported from Japan. One of the first things that completely caught our attention was the entire section of Japanese fire trucks and hearses, complete
A Message from Don Hall
Greetings from VADA, I hope you all had a nice Easter with your families and are enjoying this warm, spring weather. Earlier this month, the VADA Executive Committee met to discuss the Association’s current state of affairs and other business items. I am pleased to report it was a successful and productive meeting. VADA has
VPP Chargebacks
Dealers report an increase in chargebacks from finance and lease sources related to cancellations of voluntary protection products like extended warranties and GAP. Some finance and lease sources are going back three to five years and imposing chargebacks claiming VPPs should have been cancelled because of the early termination of retail installment or lease obligations.
Short Cuts
Here are some recent developments that are important to your dealership. Joint Employer Doctrine Revised During the Obama administration, the Department of Labor issued an interpretation of the joint employment doctrine of great concern to franchised businesses and businesses that use employment staffing agencies. Under the Trump administration, this interpretation was withdrawn with a promise
More About Continuing Education Credits
Recommended CPE Credit: Eligible for up to 6 Hours (Pending Approval) Prerequisites: None Advanced Preparation: None Program Level: Basic Program Summary: This seminar, hosted by VADA, is intended to inform our target dealership audience of current trends and issues relevant to the industry. Specific topics include Cybercriminals, P&C Coverage, Labor Law Updates, Fraud and Internal
Governor Signs VADA-Backed Legislation, Including Bills Addressing Right of First Refusal
Greetings from VADA, In its 2019 Regular Session, the General Assembly considered 2,362 bills. It passed 950, defeated 1,311, and merged 101 with other legislation. The next step for the 950 was signature, veto, or amendment from Governor Ralph Northam, who had until midnight Tuesday, March 26 to act. As you can gather from the
A Message from Don Hall
Greetings from VADA, We hope this letter finds you well and that each of you is enjoying the start of Spring! I trust warmer temperatures will be here soon. Earlier this month, I had the opportunity to speak with Jim Fitzpatrick of CBT Automotive Network. The focus of the interview was how retail auto needs
The Future of Auto Shows
In the past few years, there has been a decline in the number of auto manufacturers participating in auto shows. Additionally, the overall climate surrounding these events has changed. Auto shows, like ones in the U.S. and abroad, have existed for more than 100 years, and they have consistently impacted our industry in positive ways.
In Need of Technicians?
In today’s auto industry, fixed operations are more important than ever. More dealerships today make a large portion of their money doing repair and warranty work than ever before. And yet, we are all aware of the significant shortage of technicians that is currently plaguing our industry. One very simple solution to this issue is