For years, your manufacturer has sent you regular reminders that your sales efficiency is below 100%. That has come with separate letters that your CSI is also less than 100%. You are close to the average on sales effectiveness, which the manufacturer calls “minimally acceptable”, meaning you are one of 50% of dealers not minimally
Subscriptions. Gimmick or the Future? Or Both?
Auto industry analysts have used a lot of ink and electrons reporting on subscription programs. Facially, they are attractive. Pay a flat monthly fee, and drive what you want when you want it, maintenance included. When one digs deeper however, subscription programs raise numerous issues, particularly under state law. Are subscriptions cost effective? Typically, subscription
VDU Sales Seminar & November NextGen Recap
Last month, we hosted our Virginia Dealer University Sales Seminar and November NextGen Meeting here in Richmond. We spent the day learning various retail strategies and sales training techniques to maximize store performance. We had the pleasure of hearing from the following industry experts: Brett Pomerantz – Sr. Director, Digital Retailing Product Portfolio at Cox
A Message From Don Hall
Greetings from VADA, We had a busy November, and December looks to be the same! We kicked off last month with our VADA Board of Directors Meeting at the Commonwealth Club in Richmond. I want to personally thank everyone who traveled near and far to participate. Additionally, we celebrated a major landmark in VADA history
Virginia Dealers Pay Tribute to the Life of Karen Radley
Automobile dealers across the Commonwealth recently banded together to raise $2,500 in Ambassador Grants for Hazelwild Farm’s Therapeutic Riding Program in memory of Karen Radley of Radley Automotive. Our very own GSIA Manager, Michael Allen, coordinated the presentation of the check. Karen was known for her generosity and contributions to the community, and was admired
VADA’s November 2018 Board of Directors Meeting
On November 13th & 14th, we hosted our VADA Board of Directors and Committee Meetings at the Commonwealth Club in Richmond. During these meetings, we provided an overview of the state of our Association and led discussions about issues that are currently affecting our Virginia dealers. VADA newly elected Executive Committee (from left to right):
VADA’s 75th Anniversary
On Friday, November 16th, we had the opportunity to gather together a small group of dealers and legislators at The Hotel Roanoke to commemorate VADA’s 75th anniversary. On that same date and in the exact same place in 1943, VADA held it’s first-ever meeting. We were honored to have our Chairman, Mark Tysinger, who came
A Message from Don Hall
Greetings from VADA, Happy fall to each of you. I hope this newsletter finds you well. As the leaves are changing, know that VADA staff continue to work hard on behalf of new car and truck dealers across the Commonwealth. Also understand, with Election Day right around the corner, this is an important time
VADA Dealership Advertising Meeting
This week, individuals from dealerships and dealer groups across Virginia gathered at our Association headquarters in Richmond for a meeting on dealership advertising and marketing. While the Virginia Code, Virginia Motor Vehicle Dealer Board (MVDB), and Federal Trade Commission (FTC) provide some guidance on advertising in this context, the reality is many of the current
The #MeToo Movement and Workplace Arbitration
While the U.S. Supreme Court validated the use of mandatory, predispute arbitration agreements in employment dispute situations in a decision issued this spring, states have begun attacking arbitration of employment disputes involving sexual harassment claims. Are those state attacks valid? There has been substantial legislative activity in the last year resulting from the #MeToo movement.