Staff Profile: Natalie Toler

This is one in a series of profiles of VADA and Integrum Advisors team members. With these profiles, we ask them to share a story – funny, touching, insightful, or meaningful. Here’s Natalie Toler, director of meetings, director of membership, and PAC coordinator at VADA. Working at the front desk, Natalie Toler was welcoming guests

Read More »

What To Do While Waiting for Indemnification

You have been sued in a product liability case along with your franchisor. The plaintiff alleges that he bought a new car from you, you serviced it regularly, and a defect led to an accident. You know about the obligation of the franchisor to indemnify you for product liability claims. You look up the process

Read More »

Keep Copies of Critical Documents

We have written repeatedly about the inability of dealers to immediately access copies of documents essential to their businesses. With widespread availability of cloud storage, there is no reason not to have immediate access to documents critical to your dealership. A set of critical documents should be in your general office in the custody of

Read More »

Be Clear About the Extended Service Agreement Provider

In 2017, General Motors created a furor by mandating that dealers use forms containing unprecedented and inflammatory disclosures on use of non-GM parts in repairs of vehicles and sales of extended service agreements not backed by GM. Dealers expressed concern that the language was so inflammatory it was designed to incentivize dealers to avoid making

Read More »

Urgent: Infectious Disease Plan Deadline 7 Days Away

As you know, next Friday, Sept. 25 is the deadline for certain employers to implement and train select employees on an infectious disease preparedness and response plan. The plan is among requirements for “medium” level employers with 11 or more employees under Virginia’s COVID-19 workplace safety regulations known as the Emergency Temporary Standard (ETS). Through our ETS checklist, webinar

Read More »

STAFF PROFILE: ELVYS MARTINEZ

This is one in a series of profiles of VADA and Integrum Advisors team members. With these profiles, we ask them to share a story — funny, touching, insightful, or meaningful. Here’s Elvys Martinez, our Enrollment Manager at Integrum Advisors. Just like some actors are found in Hollywood, we discovered Elvys working at a local

Read More »

Dealer Board Approves Additional Background Check Vendors

Since Aug. 1, dealers have been responsible for completing the required background checks for initial salesperson licenses through a Dealer Board-approved vendor. As of Sept. 9, six vendors have been approved. While the Dealer Board considers others, which dealers have recommended and VADA has passed along, be sure to use one of the six already

Read More »

Zurich Helps Dealers Deliver in Digital Environment

Many of Virginia’s auto dealers have pushed for transformations in how they operate since the coronavirus pandemic hit earlier this year. A big part of that is driving a greater volume of digital sales, which has led to changes across the retail spectrum. On the Finance and Insurance side of the retail auto market, Zurich

Read More »

A Message From Don Hall

SEPTEMBER 2020   Across Virginia and the country, students are going back to school, although in a very different way in many cases. From preschool to college, much of this next generation – including many of our children and grandchildren – is learning remotely. Without question, education during this pandemic is very different, especially when you

Read More »