What Are You Doing to Safeguard Your Customer Data?

We have written extensively on customer data protection issues. There has been no hotter issue considered by state legislatures, principally because of passage in California of consumer data rights legislation with which California dealers have been struggling to comply. We have noted that the California legislation was passed hurriedly, with complex and confusing provisions that

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A Message from Don Hall

AUGUST 2020   To beat them at their own game, we need to play on their field. I drive a big SUV. I’ve always liked big cars, and those who know me will tell you – for better or worse – that a big internal-combustion tank on four wheels jives with my personality. I’m a

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Sweetie Boy Delivers Helps with Digital Sales

Selling more vehicles via online channels is a great way to grow business. But those vehicles sometimes need to get delivered directly to their new owners – who might live around the corner or another part of the state. That’s where Sweetie Boy Delivers (SBD) – one of VADA’s newest allied members – comes in.

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Staff Profile: Tommy Lukish, VADA

This is one in a series of profiles of VADA and Integrum Advisors team members. With these profiles, we ask them to share a story — funny, touching, insightful, or meaningful. Here’s Tommy Lukish, our Legislative and Legal Affairs Manager. Tommy has been on the frontlines of the COVID-19 pandemic for dealers — reading, learning and

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The Irony for CFPB’s Opponents

When the Consumer Financial Protection Bureau was created by the Dodd-Frank Act, it was designed to be free from political shifts resulting from changes in Presidential administrations. The bureau was to be led by a director appointed for a five-year term who could only be removed for cause. Critics of the CFPB structure argued this

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Yes, you need eye wash stations in your shop.

Here’s why. By: Michael Allen, Executive Manager, VADA Group Self-Insurance Association, mallen@vada.com, 804-545-3012   On occasion, we are asked why our safety recommendations exceed OSHA standards, which are the guidelines for recommendations made by commercial safety & compliance companies. The reason is that our guidance serves a different purpose than does theirs. These companies are

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Virginia COVID-19 workplace safety requirements

On July 15, Virginia adopted the nation’s first state-level COVID-19 workplace safety requirements (available here) —formally §16VAC25-220, Emergency Temporary Standard (ETS). According to a news release from the Office of the Governor, these rules “will protect Virginia workers by mandating appropriate personal protective equipment, sanitation, social distancing, infectious disease preparedness and response plans, record keeping,

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Staff Profile: Kathie Naylor, Integrum Advisors

This is the first in a series of profiles of VADA and Integrum Advisors team members. With these profiles, we ask them to share a story — funny, touching, insightful, or meaningful. Here’s Kathie. Kathie with husband Rob. “I was a divorced, single mother of three small children when I met my second husband. He had

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