Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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Do I need to Pay Overtime to my Service Advisors?
You may have seen a case from the 9th Circuit Court of Appeals that service writers are not exempt from overtime requirements under the “salesman” exemption available to auto dealers. What
The Importance of Your Information Safeguards Program
Do you think that adoption of an Information Safeguards Program in your dealership is just a box to check to satisfy the FTC? Do you see it as an intrusion
The FTC’s Shot Across the Bow
On March 26, 2015, the Federal Trade Commission had a major press conference to announce six new motor vehicle sales cases. The FTC took the occasion for a press splash
Employment Law: Deal with Problems Directly
Here are two situations dealers sometimes face. What do you think about the suggested easy solutions? Situation 1: You hire a sales manager. He wants a monthly income guarantee for
Is Your Dealership Complying with Copyright Laws?
Like many retailers, you are looking for ways to make visits to your dealership enjoyable for your customers. You download mood music from the internet to play in the showroom
The Importance of a Succession Plan
General Motors has launched a highly visible campaign for its dealers to have succession plans in place. You may ask, “Why does General Motors care?” GM and other vehicle franchisors
15 for ’15 – Prediction: Sunny with Headwinds
2014 was another strong year for motor vehicle dealers. The experts are predicting an especially strong year for 2015. Not to be contrarian, but when conventional wisdom is a forecast
The Power of Never
Dealers facing potentially expensive and harmful conflicts often question when it might be wise strategically to admit some wrongdoing. “Shouldn’t I show how cooperative I am?” they ask. “Won’t I
Suppliers and Your Data
The FTC Information Safeguards Rule has been around for more than a decade, so most suppliers will agree to protect the non-public personal information (“NPPI”) of your customers. However, a