Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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In The Room
For Eley Duke III, leading Virginia’s franchised auto dealers is the latest chapter in a family story that has always been about showing up.
AI is already in your dealership. It’s time to catch up
Customers aren’t waiting for us to figure out AI — they’re already using it. You need to prepare for the new reality.
Dealers Shifting Gears for Good: September
Virginia’s auto dealers aren’t just selling cars, they’re investing in the Commonwealth.
Barrie: FTC Crackdown on Deceptive Pricing Practices: What this Means for Auto Dealers
September 21, 2026 By Barrie Charapp Beaty Charapp & Weiss, LLP bbeaty@cwattorneys.com On August 19, 2026, the Federal Trade Commission (FTC) and the State of Connecticut secured a $4 million
Barrie: An Open Letter to Manufacturers
As you are aware, in March 2026, the FTC issued a warning to every dealer in the nation that the price advertised must include all fees but for government fees. On September 15,
2026, the FTC confirmed that not only the dealers are responsible, but the manufacturers.
Barrie: Dealers Need to be Training… Consistently and Often
Dealers constantly face the challenge of managing and training employees to work steadily and uniformly to reach the dealership’s goals. Employees may resist mandated training, but ignoring the need for such consistent efforts, especially on compliance, can be costly.
Barrie: With Aftermarket Products, Does the Vehicle Warranty Still Apply?
In the age of AI, consumers have looked to the internet to make certain claims against dealers. So there has become an uptick in questions around whether certain aftermarket products void vehicle warranties.
Dealers Shifting Gears for Good: August
As summer draws to a close across the Commonwealth, Virginia’s auto dealers continue to show their communities that their commitment runs deeper than the sale. From bringing comfort to young