Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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VOSH Standard Training

October 25, 2021

October 25, 2021 Training for Higher-Risk Employers Plus: See below for mask signage, as masks are still required for employees and optional for vaccinated customers The VOSH Standard for Infectious Disease Prevention requires employees in “higher-risk workplaces” to be trained on the standard by November 7, 2021. Higher-Risk Employers means a workplace: Where employees who

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Industry update from Cox

October 18, 2021

October 18, 2021 Here are the latest economic indicators for the retail auto industry from our partners at Cox Automotive: Industry Update One-Sheet-September 2021 The unemployment rate declined to 4.8% in September from 5.2% in August Consumer confidence declined 5.1% in September and left confidence down 17.6% compared to February 2020.  Second quarter real GDP showed

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A Message from Don Hall

October 15, 2021

This critical election needs your voice and your vote Casting a ballot is our solemn duty October 2021 Voting isn’t just our right as citizens. It’s also our duty. We urge dealers to encourage your employees to vote, and we ask that you help them carry out their civic responsibility by giving them the time

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How to talk with customers about deceptive mailers

October 14, 2021

Our reputation is the foundation for our business. Unfortunately, there are people trying to profit from our good name by sending out deceptive mailers that falsely claim to be from a dealer in the hopes of tricking our customers into buying supposed warranty coverage they probably don’t even need. And they are alarming our customers

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Make sure deals are neat and complete

October 10, 2021

By Michael G. Charapp Charapp & Weiss LLP You receive a letter from an attorney for a vehicle buyer.  According to the attorney, the client was defrauded because your personnel did not disclose … (fill in the blank).  “Nonsense,” say the F&I representative and the salesperson.  “We use a form to disclose that.”  How often

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Protect your dealership’s ability to issue tags

October 10, 2021

By Michael G. CharappCharapp & Weiss LLP As sales processes evolve, more functions once the responsibility of others are being done by dealerships. One example is issuing license plates. For some time, Virginia has allowed dealers to maintain a supply of temporary tags and permanent tags they can issue to vehicle buyers. The ability to

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Dealers may need a license for waiting area entertainment

October 8, 2021

If you provide entertainment in your dealership’s showroom or service waiting areas, whether it’s film, television, or just music, you may be required to obtain a license.  Federal copyright laws require that a commercial establishment which rebroadcasts or publicly performs entertainment to obtain a license. The licensing requirement applies whether you are showing DVDs, streaming,

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Partner Profile: Cintas

October 8, 2021

Cintas is a VADA Program Partner. These are businesses with a product or service offering of interest to member dealers. If you are interested in becoming a Program Partner, contact Aris Woolfolk. Benefit from discounted national account pricing on uniforms, facility services, first aid and other safety items. Your commitment to meeting expectations for a

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Member Profile: Tom Barton III, Beach Ford

October 8, 2021

Tom Barton’s summer job turned into a career in the family business.   Tom Barton III began working at his father’s dealership, Beach Ford in Virginia Beach, cleaning and prepping cars at age 14. What began as a summer job back then grew into a career helping run his family’s car-selling business. Tom, now the

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