Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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What the Governor’s amended executive orders mean for Virginia dealerships
On Friday (Nov. 13), Gov. Ralph Northam announced amendments to Executive Orders 63 and 67, which lay out the state’s face mask mandate plus health restrictions on businesses and individuals under Phase Three of the Governor’s “Forward Virginia” reopening plan. Gov. Northam’s announcement reminds us of the importance of adhering to government mandates designed to
A Message from Don Hall
NOVEMBER 2020 While the coronavirus pandemic has consumed much of our attention in 2020, we find ourselves nearing the end of the calendar. No doubt, this has been a year of change – one that has necessitated changes in the way we do business for the betterment of employees and customers and comes with
TIME AND ALLY FINANCIAL HONOR CHESAPEAKE DEALER
The nomination of Dan Banister, dealer principal at Banister Nissan of Chesapeake in Chesapeake, Virginia, for the 2021 TIME Dealer of the Year award has been announced by TIME. Banister is one of a select group of 40 dealer nominees from across the country who will be honored at the 104th annual National Automobile Dealers Association
Phone Down! It’s the Law!
Effective January 1, 2021, it will be illegal to hold a handheld personal communications device (i.e.- a smartphone, flip phone, or tablet) while operating a moving motor vehicle in Virginia. This new law is one of many ways the state is moving to buckle down on distracted driving. For liability and workers compensation insurance reasons,
Automotive Intelligence Serves up Engaged Customers
Consumers increasingly are going online to start their journey in buying a new car. But is your dealership positioned to harness that information and the digital breadcrumbs they leave behind to nurture interest and convert it to a sale? Enter VinSolutions’ new Automotive Intelligence (AI), which offers insights on buying signals from consumers, engagement in
STAFF PROFILE: NARY SZE
This is one in a series of profiles of VADA and Integrum Advisors team members. With these profiles, we ask them to share a story – funny, touching, insightful, or meaningful. Here’s Nary Sze, Integrum’s technology coordinator. Nary Sze starts her story with her parents. “They are of the beginning of everything in how I
F&I Issues in the Age of Social Justice
People can debate the extent to which the impact of the pandemic on minorities spurred increased social justice activities. One cannot debate that social justice activities have increased. One area where you may not yet have seen fallout is in your F&I department. Some dealers believe that when the CFPB was prohibited from pursuing regulation
Inflexible Supplier Contracts
At the beginning of the pandemic, dealers worked hard to reduce expenses. One strategy was to terminate or renegotiate supplier contracts. Unfortunately, once they reviewed the contracts, dealers saw that often they did not have the ability to do that because the contracts were for a specific long term without the ability to cancel. Too
Franchise Lessons from the Pandemic
Franchisors had their own challenges in dealing with the pandemic. The most notable problems were production slowdowns and stoppages that led to product shortages that dealers have been and are facing. Franchisors should have learned the most important lesson from the pandemic about dealers – left to their own ingenuity, dealers will adapt and even