Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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Cyber Crimes: Why You Should Be Very Afraid
You want to balance your inventories. You have twenty more new vehicles than you need. Another dealer says he wants them. You do the deal, he picks up the vehicles,
Congress Kills the CFPB Arbitration Rule
In a great victory for motor vehicle dealers, Congress passed, and the President has signed, a resolution invalidating the CFPB’s regulation on predispute arbitration. Charapp & Weiss represented a group
New Information from the FTC on the Used Car Rule
In September, the FTC issued a set of questions and answers about the revised Used Car Rule. The Q&A highlights some issues that dealers should understand. OEM Warranty Disclosure Is
Franchisors are Becoming More Aggressive; What About You?
New car dealers are increasingly restive about the aggressiveness of franchisors. Whether it is costly facility or image demands, increasing reliance on stair step incentives with easy disqualifiers, refusals to
Beware Flood Damaged Vehicles
The disaster in Texas and Florida understandably consumed the news media recently. In many shots of the devastation, one can see cars, trucks, and buses partially or fully submerged in
New GM Policy and Why it is Important for All Dealers
General Motors has ignited a furor among its dealers with two bulletins issued August 10, 2017. Bulletin 17-12 pertains to use of non-GM parts and accessories and vehicle service contracts,
Controlled Change
Among the tech crowd, disruption is a magic word. It creates an opportunity. The techies favor disruption because they are the ones that hope to profit from it. If they
Arbitration Update
We have advised you that the Consumer Financial Protection Bureau has issued a final regulation that bans class action waivers in predispute arbitration agreements used by finance institutions under its
Used Car Buyers Guide: Dealer Warranty Means Just That
We have written extensively about the revised FTC Used Car Rule. The revised rule went into effect January 27, 2017. It prescribes use of a revised buyers guide, although dealers