Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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Downpayments – Does your Policy match your Master Agreement Requirements?

December 23, 2013

If a customer must stretch to come up with a downpayment by using a credit card or a hold check, does that pose a risk for your dealership? Apparently more than many dealers realize. A dealer’s master agreement with a finance source contains numerous representations and warranties, including assurances about the downpayment. If a customer

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Selling a car on eBay

December 23, 2013

One of the primary concerns of dealers doing business on the internet should be where problems with a sale are resolved. Can the dealer be sued in some court in a faraway state where a customer claiming problems with the sale lives? Generally, courts around the country have split on this issue, some saying that

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Dealership Real Estate Lease In VA

December 23, 2013

Common law gave a landlord a lien to sell abandoned personal property left on rented or leased premises by a former tenant to cover unpaid rent or damages to the property. Over the years, states have enacted statutes codifying the lien and including limitations. In Virginia, the statutes apply the lien to the tenant’s personal

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Short Cuts

December 23, 2013

New I-9 Form Dealers know that their packages for new hires must include an I-9 Form to verify the identity and eligibility of employees hired. The supplies of forms that dealers have in inventory may not be up to date, however. The U.S. Citizenship and Immigration Services has revised Form I-9, and employers must begin

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Preapproval of Dealership Ownership

December 23, 2013

Some franchised dealers find it advantageous for a senior manager to have “skin in the game” – an ownership interest in the dealership that enhances the manager’s rewards and risks because of the dealership’s performance.  Some franchisors will even require this if the dealer wishes to designate a franchise successor, which should be done.  The

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Damage to New Vehicles Procedure

December 23, 2013

Virginia Code 46.2-1571 governs the procedure for damage to new vehicles as follows: D. On any new motor vehicle, any uncorrected damage or any corrected damage exceeding three percent of the manufacturer’s or distributor’s suggested retail price as defined in 15 U.S.C. §§ 1231-1233, as measured by retail repair costs, must be disclosed to the

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Compliance Triage

December 23, 2013

Dictionary.com defines “triage” as “the determination of priorities for action in an emergency.” If you are a dealer who believes that you are facing more compliance challenges than ever, you are not alone. Many dealers today are overwhelmed by challenges because of new government mandates and actions. It is time to prioritize your obligations to

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Short Cuts March 2013

December 23, 2013

FTC Requests Public Comments on Used Car Rule Revisions On December 4, 2012, the FTC sought public comment on proposed changes to the Used Car Buyers Guide required by the Used Car Rule.  In effect since 1985 and last amended in 1995, the FTC has concluded that the Rule benefits consumers and will be retained.

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Credit Card Surcharges

December 23, 2013

In recent weeks, dealers have been excited by the news headlines that businesses can begin surcharging their customers for credit card purchases.  Credit card issuer rules have always been a thorn in the side for dealers in vehicle sales.  “Can we add a surcharge?”  “Can we limit the amount charged?”  No federal law has prevented

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