Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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Labor Law Developments

February 27, 2017

Supreme Court to Hear Employment Class Action Waiver DisputeAs we have previously reported, there is a split in the federal appellate circuits on the validity of arbitration provisions with class

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Marketing Through Calls and Texts

February 27, 2017

Recently, you got a pre-recorded call to your cell phone from Amarillo, Texas trying to sell you an extended service agreement for your vehicle. You also received a text message

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Make Sure You Use Only Licensed Software

February 27, 2017

You buy a piece of software to test it. You like it. You believe your employees will find it useful and will aid in their productivity. You take the software

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17 Thoughts for 2017

January 25, 2017

Do you think 2016 was a tumultuous year? For car dealers, 2017 will make that look tranquil. Franchisors are threatening to evolve from vehicle manufacturers to mobility and technology companies,

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What Dealerships Can Learn from Wikileaks

November 29, 2016

We just got through one of the most contentious elections ever. Wikileaks’ hacking of various federal and political party officials played no small part in that turmoil. What does this

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New Vehicle Modifications

October 26, 2016

Sometimes, new vehicle dealers want to spice up the new vehicle inventory using non-OEM items such as bed liners, tires and wheels, lift kits, and other modifications.  Any modification of

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Hidden Triggers

September 28, 2016

As if more evidence is needed that dealers must give attention to FTC requirements to avoid a consent order, a company with three Kia dealerships in the southwest just agreed

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Indemnification under Indirect Finance and Lease Agreements

August 30, 2016

Financing and leasing are the lifeblood of your dealership. According to some estimates, about 85% of new vehicles sold are financed or leased. Dealers operate in an “indirect” system. When

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Congress Adds Weight to Government Agency Hammers – Massive Weight

August 30, 2016

Government is great about creating fictions to cover its intentions – commonly known as spin. The latest example of government spin is the Federal Civil Penalties Inflation Adjustment Act Improvements

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