Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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A Message from Don Hall

December 7, 2020

If I had a crystal ball this time last year, and was looking at what 2020 would hold, I never would have believed the year we just experienced. Without question,

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Staff Profile: John Anderson

December 7, 2020

This is one in a series of profiles of VADA and Integrum Advisors team members. With these profiles, we ask them to share a story – funny, touching, insightful, or

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Emerging from the Pandemic: Personnel Development

December 7, 2020

Every dealer understands the demands of today’s workforce have changed. The pandemic caused unprecedented personnel challenge. You have been working hard to keep your dealership staffed, both by satisfying the

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Feds: Bi-weekly Payment Plans Do Not Save Consumers Money

December 7, 2020

The Consumer Financial Protection Bureau just announced a consent order with a company that offers bi-weekly payment programs for dealership customers who finance their vehicle purchases. The company sold their

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Get Consent to Congratulate Customers

December 7, 2020

Many dealers use social media postings to congratulate customers. It is an excellent customer relations tool with satisfied buyers and a subtle way to market by letting their friends or

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When Your First Reaction Is to Call the Police…

December 7, 2020

There may be lots of reasons to call the police because of a missing vehicle. A thief stealing it from your lot or an identify thief defrauding you into delivering

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Cox Automotive November 2020 Industry Update

November 20, 2020

Our partners at Cox Automotive have released a November 2020 Industry Update. View/Download by clicking the image. Highlights include: October total new vehicle sales were up 0.9% year-over-year with one

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What the Governor’s amended executive orders mean for Virginia dealerships

November 17, 2020

On Friday (Nov. 13), Gov. Ralph Northam announced amendments to Executive Orders 63 and 67, which lay out the state’s face mask mandate plus health restrictions on businesses and individuals

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A Message from Don Hall

November 11, 2020

NOVEMBER 2020   While the coronavirus pandemic has consumed much of our attention in 2020, we find ourselves nearing the end of the calendar. No doubt, this has been a

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