This time of year, many organizations begin implementing a year-end performance evaluation process for employees. Supervisors should understand that this is a critical responsibility, and they should be careful to avoid the following common traps that have the potential to taint their evaluations of subordinates. Using stereotypes rather than first-hand observations (e.g., rating male employees
Any new car dealer who has gone through the process of building facility improvements to meet a manufacturer’s requirements knows about “that letter” – the agreement letter by which the factory magnanimously lets the dealer to spend its own money to meet the factory’s mandates. Typically, “that letter” is prepared by the factory’s office of
Dictionary.com defines “triage” as “the determination of priorities for action in an emergency.” If you are a dealer who believes that you are facing more compliance challenges than ever, you are not alone. Many dealers today are overwhelmed by challenges because of new government mandates and actions. It is time to prioritize your obligations to
FTC Requests Public Comments on Used Car Rule Revisions On December 4, 2012, the FTC sought public comment on proposed changes to the Used Car Buyers Guide required by the Used Car Rule. In effect since 1985 and last amended in 1995, the FTC has concluded that the Rule benefits consumers and will be retained.
What do you call it when people who know little about an industry insist on telling those who know a lot how the industry should operate? In the federal government, it is called “business as usual”, and it’s exactly what is going on with the Consumer Financial Protection Bureau’s efforts to regulate car dealer financing.
If a customer must stretch to come up with a downpayment by using a credit card or a hold check, does that pose a risk for your dealership? Apparently more than many dealers realize. A dealer’s master agreement with a finance source contains numerous representations and warranties, including assurances about the downpayment. If a customer
One of the primary concerns of dealers doing business on the internet should be where problems with a sale are resolved. Can the dealer be sued in some court in a faraway state where a customer claiming problems with the sale lives? Generally, courts around the country have split on this issue, some saying that
Common law gave a landlord a lien to sell abandoned personal property left on rented or leased premises by a former tenant to cover unpaid rent or damages to the property. Over the years, states have enacted statutes codifying the lien and including limitations. In Virginia, the statutes apply the lien to the tenant’s personal
New I-9 Form Dealers know that their packages for new hires must include an I-9 Form to verify the identity and eligibility of employees hired. The supplies of forms that dealers have in inventory may not be up to date, however. The U.S. Citizenship and Immigration Services has revised Form I-9, and employers must begin