Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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Common Sense Prevails
For more than half a decade, the federal Ninth Circuit Court of Appeals, notorious for its progressive decision making, has been out of step with decisions from other federal circuits
Advertising: Spot the Problem – Answers
Under the Truth in Lending Act, any advertisement of interest rate must be for the annual percentage rate or APR, using either form of that term. An advertisement that does
Advertising: Spot the Problem
The Federal Trade Commission shows no sign of slowing down its efforts to police car dealer advertising. How well do you know federal advertising requirements? Identify the specific problem in
Service-members Civil Relief Act
Car dealers have focused on the rights of active duty service members and their dependents because of the December 14, 2017 change in interpretation of regulations on the Military Lending
More Franchise Myths
Occasionally, we write about myths in the car business – things that “everybody knows” that are not true. Here are some franchise myths we have been discussing with dealers. My
Don’t Let CFPB Fumbles Affect Your Compliance Efforts
The Consumer Financial Protection Bureau has had its wings trimmed, but don’t allow that to reduce your emphasis on compliance. The Federal Trade Commission is the cop on the beat
Discrimination and Harassment – A Refresher
Dealers have long known of the dangers of lawsuits involving employees contending they have been the victims of discrimination or harassment. However, with today’s unprecedented focus on charges against Hollywood,
18 Thoughts for ’18
2017 was a tumultuous year in the car business. In other words it was business as usual. Dealers have become accustomed to coping with major changes. 2018 should not be
Cyber Crimes: Why You Should Be Very Afraid
You want to balance your inventories. You have twenty more new vehicles than you need. Another dealer says he wants them. You do the deal, he picks up the vehicles,