Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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Compensation for Grounded New Vehicles
Are you being compensated by your factory when you must ground new vehicles because of recalls? The National Highway Traffic Safety Act requires a manufacturer or distributor of a new
Avoid Fair Debt Collection Practices Act Liability
The federal Fair Debt Collection Practices Act is a powerful weapon for a consumer who feels abused by a debt collection agency. The Act contains detailed provisions prohibiting collectors from
Fair Labor Standards Act Enforcement
In this federal election year, you will hear political rallying cries like “income inequality”, “income unfairness”, and “damage to the middle class”. President Obama has made these themes in his
Third Party Lead Providers
Dealers have given necessary attention to Tesla’s attack on state franchising and licensing laws. That is not the only threat to their business model that dealers face. Under the radar,
FTC Advertising Offensive Continues
In January 2014, the Federal Trade Commission stepped up its recent, ongoing regulation of car dealer advertising and announced consent orders with nine dealers. Showing the agency’s nationwide reach, the
Dealing With False Online Reviews
Dealers know better than anyone that consumers increasingly rely on information found online, whether true or not. Bad online reviews hurt. So what can you do about bad reviews you
Adopt a Fair Credit Compliance Policy
It has been nearly a year since the Consumer Financial Protection Bureau issued its March 2013 bulletin that created an F&I firestorm. It put the financial institutions under CFPB jurisdiction
Be Careful with Claimant’s Attorneys
We have written about myths in the car business – widely-held misbeliefs of dealership personnel about the law. Lawyers representing employees or customers in disputes with dealers have their own
14 for ’14
2013 was a solid year for car dealers. Buyer demand is returning. Factories are producing vehicles customers want. Credit and leasing terms facilitate sales. Barring some unforeseen problems, the strong