Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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CFPB Wins a Battle, But Will it Win the War?
At the end of 2016, we wrote about an October 2016 decision by the United States Court of Appeals for the District of Columbia Circuit. It found that the Consumer
Spot Delivery – A Quick Quiz
Spot delivery continues to be a hot button for federal and state regulators and particularly plaintiffs’ lawyers. To support their opposition, they have labeled all spot deliveries as “yo-yo sales”.
Spot Delivery Quiz Answers
False. Under common law, once the dealer and the customer sign an agreement for sale of a vehicle, including a retail installment sale contract or a lease, the transaction is
Marketing Through Calls and Texts
Recently, you got a pre-recorded call to your cell phone from Amarillo, Texas trying to sell you an extended service agreement for your vehicle. You also received a text message
Make Sure You Use Only Licensed Software
You buy a piece of software to test it. You like it. You believe your employees will find it useful and will aid in their productivity. You take the software
Labor Law Developments
Supreme Court to Hear Employment Class Action Waiver Dispute As we have previously reported, there is a split in the federal appellate circuits on the validity of arbitration provisions with
17 Thoughts for 2017
Do you think 2016 was a tumultuous year? For car dealers, 2017 will make that look tranquil. Franchisors are threatening to evolve from vehicle manufacturers to mobility and technology companies,
What Dealerships Can Learn from Wikileaks
We just got through one of the most contentious elections ever. Wikileaks’ hacking of various federal and political party officials played no small part in that turmoil. What does this
New Vehicle Modifications
Sometimes, new vehicle dealers want to spice up the new vehicle inventory using non-OEM items such as bed liners, tires and wheels, lift kits, and other modifications. Any modification of