Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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Fair Labor Standards Act Enforcement

May 15, 2014

In this federal election year, you will hear political rallying cries like “income inequality”, “income unfairness”, and “damage to the middle class”.  President Obama has made these themes in his

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Dealing With False Online Reviews

April 14, 2014

Dealers know better than anyone that consumers increasingly rely on information found online, whether true or not. Bad online reviews hurt. So what can you do about bad reviews you

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FTC Advertising Offensive Continues

April 14, 2014

In January 2014, the Federal Trade Commission stepped up its recent, ongoing regulation of car dealer advertising and announced consent orders with nine dealers. Showing the agency’s nationwide reach, the

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Be Careful with Claimant’s Attorneys

March 11, 2014

We have written about myths in the car business – widely-held misbeliefs of dealership personnel about the law. Lawyers representing employees or customers in disputes with dealers have their own

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Adopt a Fair Credit Compliance Policy

March 11, 2014

It has been nearly a year since the Consumer Financial Protection Bureau issued its March 2013 bulletin that created an F&I firestorm. It put the financial institutions under CFPB jurisdiction

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Compliance: Who is in charge?

February 7, 2014

Who is in charge of compliance at your dealership?  It’s likely that there is a person in overall charge, in charge of sales, in charge of service, in charge of

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FCC Makes Important Changes to TCPA Rules

February 7, 2014

Congress enacted the Telephone Consumer Protection Act in 1991. The law was designed to restrict the activities of telemarketers in making unsolicited calls. The law provides the right for call

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14 for ’14

February 7, 2014

2013 was a solid year for car dealers. Buyer demand is returning. Factories are producing vehicles customers want. Credit and leasing terms facilitate sales. Barring some unforeseen problems, the strong

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Three Little-Known Factoids that TEAM VADA Members Need to Know…

December 23, 2013

What you don’t know can hurt you! In the car business ignorance is not bliss!  Not knowing and benefitting from the challenges and troubles of your brother and sister auto

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