Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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F&I Issues in the Age of Social Justice
People can debate the extent to which the impact of the pandemic on minorities spurred increased social justice activities. One cannot debate that social justice activities have increased. One area
Inflexible Supplier Contracts
At the beginning of the pandemic, dealers worked hard to reduce expenses. One strategy was to terminate or renegotiate supplier contracts. Unfortunately, once they reviewed the contracts, dealers saw that
Franchise Lessons from the Pandemic
Franchisors had their own challenges in dealing with the pandemic. The most notable problems were production slowdowns and stoppages that led to product shortages that dealers have been and are
Operating in the Cyber World
Even before the pandemic, dealers were moving into the cyber world. It was simply a response to how customers were changing their shopping habits. Once the pandemic hit, dealer operations
SBA and Treasury Issue New PPP Materials and Guidance
Recently, the U.S. Small Business Administration (SBA) and Treasury issued materials/guidance concerning the Paycheck Protection Program (PPP). They are: 1. An SBA Procedural Notice addressing changes of ownership for entities having received
A Message From Don Hall
OCTOBER 2020 Voting on November 3 is more than your Constitutional right. As Americans, and in appreciation for the many who fought for generations to protect that fundamental right,
Staff Profile: Natalie Toler
This is one in a series of profiles of VADA and Integrum Advisors team members. With these profiles, we ask them to share a story – funny, touching, insightful, or
Be Clear About the Extended Service Agreement Provider
In 2017, General Motors created a furor by mandating that dealers use forms containing unprecedented and inflammatory disclosures on use of non-GM parts in repairs of vehicles and sales of
Keep Copies of Critical Documents
We have written repeatedly about the inability of dealers to immediately access copies of documents essential to their businesses. With widespread availability of cloud storage, there is no reason not