Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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A Message from Don Hall
April 2020 To say we’re living in unprecedented times is an understatement. Things are changing by the week, by the day, sometimes even by the hour. What you need
Rising to Today’s Challenges
For more than a century, franchised auto dealerships have met various challenges to serve the transportation needs of their communities. One of the current challenges for franchised dealers everywhere is
Survey Shows ‘Extreme’ Impact of COVID-19
Our latest dealer survey, conducted in late March, shows that every one of your businesses has been impacted by the coronavirus outbreak — with nearly 75% reporting the impact as
Digital Updates and Used Vehicle Inventory
Dealers have a new concern about the used vehicles they buy or take in trade – digital updates that disable vehicle functions. You buy a vehicle with the latest tech,
CHALLENGING A FRANCHISOR AUDIT
Dealers have become accustomed to having large amounts of franchisor money at stake in day to day operations. Historically, warranty and recall repairs have generated substantial monthly claims. While the
Department of Defense Withdraws Position on Military Lending Act
By now, you have probably heard that on Feb. 28, 2020 the Department of Defense granted a petition from the National Automobile Dealers Association to withdraw its 2017 interpretation of
Coronavirus and Hackers
We often warn that digital fraud is a growing threat to dealers. The coronavirus gives hackers and scammers an opportunity to show there is no depth too low for them
Prevent Software Bounty Hunting
One day you receive a letter inquiring about the software on your business computers. It starts politely. The Business Software Alliance invites you to do an audit and report the results
Feds Issue New I-9
For months, we have been advising you to use the expired Form I-9 to verify employee identity and authorization to work while the government finalizes a revised form. The government