Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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KPA Alert: Isocyanates, Supplied Air & OSHA

December 23, 2013

OSHA recently issued a new NEP, National Emphasis Program, which may have your business in its sights. There are not any new regulations, instead there will be a focused enforcement scheduled over the next 3 years. Now is the time to consider the chemicals known as isocyanates in your workplace and how best to control

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Sweepstakes Promotions

December 23, 2013

Dealers often sponsor or become involved in sweepstakes promotions. Campaigns saying things like “Win a new car from Smith’s Hupmobile at the Q109 Prize Extravaganza” are common. For a dealer, there is more to participation than just providing the prize. Dealers must be careful about the sweepstakes rules. Federal and state laws categorize certain types

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Do You Have a Cash Reporting and Money Laundering Policy?

December 23, 2013

Do your employees understand your cash reporting and money laundering prevention policy? If not, consider the fates of the following dealers in just the last few months. In Albuquerque, NM, the federal government seized $841,883.00 from a used car dealer alleged to have structured otherwise reportable transactions. The government has not indicted the dealer, but

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Airbag Deployment is Treatment

December 23, 2013

The Federal EPA recently cited a dealership for deploying airbags prior to disposal in the trash. Deploying airbags prior to placing them in the trash was, at one time, manufacturer recommended and common practice. It is no longer legal to deploy and then dispose of airbags in the trash. Based on this enforcement action, the

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Dealer Processing Fee on Exercise of a Lease Purchase Option?

December 23, 2013

A customer who leases a vehicle generally has the option to purchase it. May a dealership charge a dealer processing fee to a customer who exercises that option? While dealers may have justification for doing so, the practice could lead to liability. Is it Authorized? The Consumer Leasing Act and its implementing rules in Regulation

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FAQ: What do I do?

December 23, 2013

Often, a dealer will be presented with the question that will require a quick decision. The right answer may mean the difference proper operation of the dealership or a lawsuit. Here are some questions this office gets from time to time. See how your reaction compares to the law. Q: The Customer won’t sign the privacy notice. What

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Federally Mandated Form Updates

December 23, 2013

Now that August is here, there are some revisions to forms that you use in your dealership of which you should be aware.   Adverse Action and Risk Based Pricing Notices   As of July 21, 2011, your dealership will be required to be using updated adverse action and risk-based pricing notices. Here is what the

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11 for ’11

December 23, 2013

We all hope that 2011 will be a year of solid recovery. Many dealers saw the 2009 expense cuts kick in fully in 2010, leading to a better profit year. 2011 can be even better as sales increase, but you should give attention to holding on to what you earn by protecting against losses. Here is a list

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A Truth-In-Lending Act Primer

December 23, 2013

During 2011, you will be hearing a lot about the Dodd-Frank Act. Even though dealers are exempt from the direct jurisdiction of the Consumer Financial Protection Bureau that is created by the Act, it still completely revamps federal regulation of the country’s financial system. As the Act’s provisions go into effect, dealers will regularly learn of the

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