Newsletter & Article Archives

Welcome to your VADA newsletter archives! Below you will find links to many of the articles from previous editions of your newsletter. If you don’t see a specific article that you are searching for, contact us at 804.545.3024

The Importance of Keeping Your Insurance Policies

December 23, 2013

You should keep all former garage policies with your liability, property, comprehensive and other coverages. Plaintiffs’ attorneys are increasingly utilizing the legal doctrine of equitable tolling to circumvent statutes of limitations that might otherwise bar legal actions against dealers. This doctrine can be used by a court to allow the presentation of a stale claim

Read More »

Seal Your Information Leaks

December 23, 2013

There are a lot of marketers out there claiming that they perform magic. There is no end to those who claim to have a secret formula to get customers to flock to your showroom. Whether it is a program to attract customers who haven’t been in to see you for a while, or a plan

Read More »

What the government doesn’t know…

December 23, 2013

The last five years have seen an onslaught of federal laws and regulations affecting your business. The trend does not appear to be slowing. In prescribing these laws and regulations, the government makes assumptions about your dealership and the people that work for it. As we would expect from government folks with little or no business experience, these

Read More »

Damage to New Vehicles Procedure

December 23, 2013

Virginia Code 46.2-1571 governs the procedure for damage to new vehicles as follows: D. On any new motor vehicle, any uncorrected damage or any corrected damage exceeding three percent of the manufacturer’s or distributor’s suggested retail price as defined in 15 U.S.C. §§ 1231-1233, as measured by retail repair costs, must be disclosed to the

Read More »

Protect Your Right to Spot Deliver

December 23, 2013

Have you noticed the upsurge in publicity concerning so-called “yo-yo sales”? About how oppressive and damaging they are for consumers? Do you think it’s a sign that these problems are suddenly multiplying? It is not. This publicity is the result of a campaign by consumer advocates to influence the Federal Trade Commission. The FTC is

Read More »

FAQ: What do I do?

December 23, 2013

Often, a dealer will be presented with the question that will require a quick decision. The right answer may mean the difference proper operation of the dealership or a lawsuit. Here are some questions this office gets from time to time. See how your reaction compares to the law. Q: The Customer won’t sign the privacy notice. What

Read More »

Advertising and the Feds

December 23, 2013

You have probably been reading a lot lately about the Consumer Financial Protection Bureau (CFPB). Its regulation of the companies that provide financing and leasing for your customers will have an impact on your business in the future.  Franchised dealers, however, are not subject to direct regulation by the CFPB. That is because the Dodd

Read More »