July 31, 2023 By Barrie Charapp Beaty Over the years, we have written various articles about the Telephone Consumer Protection Act and which of the TCPA rules affect dealers. This
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A man all-in for the great american auto dealer
A Special Message from VADA President and CEO Don Hall July 2023 A few weeks ago, my friend Mike Charapp called me and stated quite directly: “Don, I’m going to
Change: Our Opportunity, not our Enemy
Here’s what you can expect at The Greenbrier with dealers and partners for VADA ‘23 A Message from VADA President and CEO Don Hall June 2023 Next week (June 19-22)
Watch and learn: upcoming opportunities to learn from industry insiders
A Message from VADA President and CEO Don Hall May 2023 In this month’s column, I’m rounding up a few ways that you can learn from those in the
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SUBMIT A STORY Subscribe to Our News Capitol Briefs 2024, Week 2 Here’s the latest from the frontlines of the Virginia General Assembly. Twenty-Four for ’24 Dealers have always persevered
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Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia. To submit a story, email us at teamvada@vada.com. To read President & CEO Don Hall’s important
Swift success comes with strategy — and playing hard until we win
A Message from VADA President and CEO Don Hall January 2023 Speaking in the House of Delegates last week, Del. Bill Wiley of Winchester paused to recognize two longtime Virginia
In Virginia, dealers again prove they lead the way
A Message from VADA President and CEO Don Hall February 2023 It came as a pleasant surprise when the headline from the Richmond Times-Dispatch landed in our inboxes and phone
A great customer experience begins with the people who serve them
A Message from VADA President and CEO Don Hall April 2023 I always smirk whenever a recent automobile buyer is asked: “Did you get a great deal?” To which I
On warranty and recall pay, Virginia dealers have protections
A Message from VADA President and CEO Don Hall March 2023 I talk a lot in this column about VADA advocacy on bills that are visible to the industry and public
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