For years, dealers have heard that the add-ons must actually add value because of the claims that the FTC have brought against dealers.
The Federal Government Crosses Off Some of Its Wishlist Items by Making Them Law
There was a flurry of federal activity in recent weeks. Our counsel Barrie Beaty breaks down the big stuff.
CARS Column: Pricing disclosure requirement
There was a flurry of federal activity in recent weeks. Our counsel Barrie Beaty breaks down the big stuff.
DOL’S Final Rule on Overtime Exemptions for White Collor Employees
The Department of Labor released a final rule defining overtime exemptions for white collar employees under the Fair Labor Standards Act (FLSA). For dealerships, the rule does not affect many employees, but you should review it regardless.
Constant Compliance Training (w/Sales and F&I Checklist)
Employees may resist mandated training, but ignoring the need for such consistent efforts, especially on compliance, can be costly.
Ensuring Proper Customs Clearance for Foreign Vehicles
While welcoming foreign vehicles can enhance a dealership’s offerings and meet the diverse needs of its customers, it is essential to ensure that each vehicle is properly cleared through customs before accepting them as trade-ins for sale.
Identifying Deceptive Language in Your Certified Pre-Owned Vehicles Program
With the FTC hot on dealers’ heals, the FTC is looking for advertising that could appear deceptive.
Dealing with Damaged Customer Vehicles on Your Lot
It’s inevitable that a customer’s vehicle will be damaged or stolen from your lot at some point or another. How you handle the issue can make all the difference.
FAQ and More: The FTC CARS Rule
VADA partner ComplyAuto offers some pointers for complying with the upcoming FTC CARS Rule. Everything you need to know is right here.
Keeping the momentum going
A Message from VADA President and CEO Don Hall March 2024 As the Virginia General Assembly session closes, I always pause to look at the strides we made this year, compounded with the legislative successes of years past in our ongoing journey to protect the interests of Virginia’s franchised dealers and the consumers we serve.