Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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Limiting F&I Income
You have probably read about the consent order between the federal government and American Honda Finance Corp. AHFC agreed to repay $24 million to minority buyers to settle a Department
Manufacturer Construction Deadlines
Your dealership has had several good years. You decide it is time for the facility upgrades the manufacturer has been pressuring you to do. You seek approval from the manufacturer
Terminate an Employee for Coarse Language? Not If You Tolerate it in the Workplace!
The federal National Labor Relations Board has recently shown that it will go to great lengths to protect communications of workers concerning employment conditions. The Board has repeatedly emphasized that
Employment Practices: Q & A – Answer Sheet
Answer 1: False. The purpose of the NLRB is not just to regulate the relationship between employers and unions. The NLRB has been increasingly active in taking action against non-union
Employment Practices: Q & A
As in many car business matters, answers to questions personnel may have about employment matters may not be easy. Here are questions whose answers may surprise you. You can find
The FTC’s Shot Across the Bow
On March 26, 2015, the Federal Trade Commission had a major press conference to announce six new motor vehicle sales cases. The FTC took the occasion for a press splash
Do I need to Pay Overtime to my Service Advisors?
You may have seen a case from the 9th Circuit Court of Appeals that service writers are not exempt from overtime requirements under the “salesman” exemption available to auto dealers. What
The Importance of Your Information Safeguards Program
Do you think that adoption of an Information Safeguards Program in your dealership is just a box to check to satisfy the FTC? Do you see it as an intrusion
Employment Law: Deal with Problems Directly
Here are two situations dealers sometimes face. What do you think about the suggested easy solutions? Situation 1: You hire a sales manager. He wants a monthly income guarantee for