Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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Employment Practices: Q & A – Answer Sheet

May 26, 2015

Answer 1: False. The purpose of the NLRB is not just to regulate the relationship between employers and unions. The NLRB has been increasingly active in taking action against non-union

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The FTC’s Shot Across the Bow

April 28, 2015

On March 26, 2015, the Federal Trade Commission had a major press conference to announce six new motor vehicle sales cases. The FTC took the occasion for a press splash

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Do I need to Pay Overtime to my Service Advisors?

April 28, 2015

You may have seen a case from the 9th Circuit Court of Appeals that service writers are not exempt from overtime requirements under the “salesman” exemption available to auto dealers.  What

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The Importance of Your Information Safeguards Program

April 28, 2015

Do you think that adoption of an Information Safeguards Program in your dealership is just a box to check to satisfy the FTC? Do you see it as an intrusion

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Employment Law: Deal with Problems Directly

March 24, 2015

Here are two situations dealers sometimes face. What do you think about the suggested easy solutions? Situation 1: You hire a sales manager. He wants a monthly income guarantee for

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Is Your Dealership Complying with Copyright Laws?

March 24, 2015

Like many retailers, you are looking for ways to make visits to your dealership enjoyable for your customers. You download mood music from the internet to play in the showroom

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The Importance of a Succession Plan

February 22, 2015

General Motors has launched a highly visible campaign for its dealers to have succession plans in place. You may ask, “Why does General Motors care?” GM and other vehicle franchisors

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15 for ’15 – Prediction: Sunny with Headwinds

January 21, 2015

2014 was another strong year for motor vehicle dealers. The experts are predicting an especially strong year for 2015. Not to be contrarian, but when conventional wisdom is a forecast

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The Power of Never

January 8, 2015

Dealers facing potentially expensive and harmful conflicts often question when it might be wise strategically to admit some wrongdoing. “Shouldn’t I show how cooperative I am?” they ask. “Won’t I

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