Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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VADA Live S1:E22 – Elevating Your Customer Experience with Katie Mares
Get ready to elevate your dealership’s customer experience! On this edition of VADA Live, host Dan Carrigan sits down with bestselling author, TED Talk speaker, and customer experience expert Katie Mares. Katie, a featured speaker at this year’s VADA Convention, will discuss how to make “the now non-negotiable”, what dealers are still getting wrong about creating five-star experiences, and how to better serve the female consumer. Discover insights on why customer experience competition often comes from outside the auto industry, tangible ways to improve your workplace, and the power of leading through decisive action. This conversation offers a sneak peek into Katie’s convention session and practical takeaways for every auto dealer.
Barrie: When do dealerships get a release?
Used vehicle sales in Richmond? Don’t skip inspections! Discover why vehicle history reports aren’t enough & how to protect your dealership from fraud claims.
Dealers Shifting Gears for Good: May
Virginia’s auto dealers aren’t just selling cars; they’re investing in the Commonwealth. Every month, we’re highlighting the positive impact auto dealers are making in their communities. From charitable giving to
Selling Cars, Trucks, and Optimism no matter what
Tariff uncertainty presents challenges, but I see us adapting with characteristic resilience. We’re guiding customers and will navigate these unpredictable times, just as we always have.
VADA Live S1:E18 – Trends, Tariffs, and Tech with Automotive Venture’s Steve Greenfield
What’s hot in the auto market? Steve Greenfield, General Partner at Automotive Ventures dives into trends, tariffs, and tech on this episode of VADA Live. Get Steve’s pulse check on consumer caution, potential sales headwinds, and the impact of affordability challenges facing the industry today.
VADA Live S1:E19 – Get Ready for July 1 with Armatus Dealer Uplift’s Jordan and Ryan
Big changes are coming for Virginia auto dealers on July 1! Host Dan Carrigan discusses the new warranty recall and reimbursement law with VADA’s General Counsel Anne Gambardella, alongside Jordan Jankowski (COO) and Ryan Hammer (Operations Director) from VADA Program Partner Armatus Dealer Uplift. The panel covers critical steps dealers should take now to prepare for the deadline, specific changes impacting diagnostic time and rental car reimbursement, common submission mistakes to avoid, and valuable insights gained from national experience. Understand this vital legislation, achieved through dedicated VADA advocacy, to ensure your dealership benefits fully.
Price Advertising and Inventory in the Tariff Environment
Dealers should be mindful about setting vehicle pricing in the tariff era. Here’s some guidance from NADA.
Led by Hybrids, EV popularity rising in Virginia
The popularity of electric vehicles is rising in Virginia. That cuts into market share for ICE vehicles…but don’t count them out yet, as sales remain strong.
Updates to Buyers Orders & Introduction to Lease Orders
Virginia has a new buyer’s order and lease buyer’s order. Learn all about them and get them from our partners at Reynolds & Reynolds.