Newsletter + Article Archives

Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.

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Government Shortcuts

December 23, 2013

Federal Update   • The Consumer Financial Protection Bureau has issued regulations revising the summary of Consumer Rights Form that must be used by employers who do background checks. Under

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Advertising and the Feds

December 23, 2013

You have probably been reading a lot lately about the Consumer Financial Protection Bureau (CFPB). Its regulation of the companies that provide financing and leasing for your customers will have

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Lucky 13 in ’13

December 23, 2013

Oh, what a difference a few years make.  In late 2008, many auto pundits lamented that we might never again see sixteen million annual new vehicle sales.  Proving that their

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Trust but Verify

December 23, 2013

When asked for the one piece of advice to give to a dealer on franchise relations, President Ronald Reagan’s often repeated phrase that characterized his relations with the Soviet Union

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Credit Card Surcharges

December 23, 2013

In recent weeks, dealers have been excited by the news headlines that businesses can begin surcharging their customers for credit card purchases.  Credit card issuer rules have always been a

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Short Cuts March 2013

December 23, 2013

FTC Requests Public Comments on Used Car Rule Revisions On December 4, 2012, the FTC sought public comment on proposed changes to the Used Car Buyers Guide required by the

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The Blind Leading the Sighted

December 23, 2013

What do you call it when people who know little about an industry insist on telling those who know a lot how the industry should operate? In the federal government,

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Downpayments – Does your Policy match your Master Agreement Requirements?

December 23, 2013

If a customer must stretch to come up with a downpayment by using a credit card or a hold check, does that pose a risk for your dealership? Apparently more

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Selling a car on eBay

December 23, 2013

One of the primary concerns of dealers doing business on the internet should be where problems with a sale are resolved. Can the dealer be sued in some court in

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