Everything You Need to Know to Be a Successful and Competitive Automotive Dealer in Virginia.
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15 for ’15 – Prediction: Sunny with Headwinds
2014 was another strong year for motor vehicle dealers. The experts are predicting an especially strong year for 2015. Not to be contrarian, but when conventional wisdom is a forecast
Suppliers and Your Data
The FTC Information Safeguards Rule has been around for more than a decade, so most suppliers will agree to protect the non-public personal information (“NPPI”) of your customers. However, a
Reporting Severe Injuries to OSHA
As of January 1, 2015, The Occupational Safety and Health Administration (OSHA) requires employers to notify it of all work-related fatalities, inpatient hospitalizations of one or more employees, amputations, and
The Power of Never
Dealers facing potentially expensive and harmful conflicts often question when it might be wise strategically to admit some wrongdoing. “Shouldn’t I show how cooperative I am?” they ask. “Won’t I
TIME and Ally Financial Honor Newport News Dealer
Rick Gallaer Wins National Recognition for Community Service and Industry Accomplishments at NADA Convention (New York, NY, October 23, 2014) – The nomination of Rick Gallaer, president of Pomoco Chrysler
Reporting a Suspicious Cash Transaction
Here is a situation that arises from time to time: your dealership is selling a car to a customer who wishes to pay $8,000.00 in cash. The customer has said
The CFPB and You
Dealers are correctly concerned about the Consumer Financial Protection Bureau. Formed in reaction to the most recent financial downturn, the Bureau gives consumer advocates license to pursue many restrictions on
Retaking a Spotted Vehicle
You spot delivered a vehicle expecting to assign the contract to a finance source. Unfortunately, the finance source declined the assignment because the customer misstated monthly income, you could not
Myths: Supplier Contracts
We write regularly about myths in the car business – things people think are true but are not. Unfortunately, some myths are potentially damaging, and that is as true for