VADA LIVE

Join Dan Carrigan for a conversation with AI expert Diana Lee, CEO and Co-founder of Constellation. This segment, part of a special series on artificial intelligence in the dealership space, explores how AI is impacting the automotive industry. Lee explains how Constellation’s AI uses automotive-specific data to automate tasks like generating VIN-specific offers and providing real-time market insights. She highlights the “clean room” concept, where each dealership gets a proprietary AI chatbot with their own data, enabling competitive strategies and inventory management. Lee stresses that adopting AI is crucial for dealers to gain a competitive edge and improve efficiency.

In this VADA Live AI special, host Dan Carrigan interviews Checkered Flag General Manager Michael Wood about the reality of using AI in the dealership. Michael shares his perspective on how to get past the hype of artificial intelligence, and how to augment employees to enhance them by removing meaningless tasks from their workloads.

On this special episode of VADA Live, Host Dan Carrigan sits down with @NADA Academy Director Michael Hayes. The duo takes a deep dive on all things AI in the retail automotive industry, and how NADA Academy is preparing its students for the dealerships of today and tomorrow.

Does artificial intelligence have a place in the automotive industry? In this VADA Live special, host Dan Carrigan sits down with Kayla Kody, Vice President at Richmond Ford Auto Group, to discuss the opportunities and challenges of using AI in dealerships. Kayla shares her perspective on how AI can be a powerful “helping hand” to enhance operations and customer experiences, but not a total replacement for the human connection. She also shares the importance of data privacy (if you wouldn’t shout it across the sales floor, don’t input it into ChatGPT!), the most promising applications of AI in both sales and service, and the keys to getting buy-in from your team.