As of September 1, 2014, The American Arbitration Association (AAA) requires any business that provides for or intends to provide for the AAA to administer its consumer arbitrations to register
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Right of First Refusal and Buyer’s Expenses
Dealer sales and service agreements of all major franchisors provide for a right of first refusal (“ROFR”) for the factory when a dealer contracts to sell the dealership. Virginia law
Joint Employer Liability: What it Means for Auto Dealers and Their Franchisors
This summer, the general counsel of the National Labor Relations Board (NLRB) sent shockwaves through the boardrooms of franchisors. The NLRB’s head lawyer issued a memorandum on 180 pending unfair
NHTSA’s Recall Information Site
The National Highway Traffic Safety Administration has implemented a free internet search tool (www.safercar.gov) to determine whether vehicles have been recalled but not repaired. The recall information through the VIN
NLRB: Be Careful When Disciplining Employees for “Disloyalty”
The National Labor Relations Board has been critical of policies and personnel practices that lead to disciplinary actions against employees for criticizing employment conditions. According to the NLRB, an employer
Purchaser’s On-Line Systems Filing Fee
We have recently received questions concerning the fee that dealers charge their customer for on-line titling and registration. A little refresher information seems in order. But first a little review
Myths: Supplier Contracts
We write regularly about myths in the car business – things people think are true but are not. Unfortunately, some myths are potentially damaging, and that is as true for
Retaking a Spotted Vehicle
You spot delivered a vehicle expecting to assign the contract to a finance source. Unfortunately, the finance source declined the assignment because the customer misstated monthly income, you could not
Terminate an Employee for Coarse Language? Not If You Tolerate it in the Workplace!
The federal National Labor Relations Board has recently shown that it will go to great lengths to protect communications of workers concerning employment conditions. The Board has repeatedly emphasized that
Advertising and the Feds
You have probably been reading a lot lately about the Consumer Financial Protection Bureau (CFPB). Its regulation of the companies that provide financing and leasing for your customers will have