A sales assistant goes into the office of the dealership’s general manager. She claims she is being sexually harassed by one of the outside vehicle wholesalers with whom the company
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TIME and Ally Financial Honor Newport News Dealer
Rick Gallaer Wins National Recognition for Community Service and Industry Accomplishments at NADA Convention (New York, NY, October 23, 2014) – The nomination of Rick Gallaer, president of Pomoco Chrysler
Manufacturer Construction Deadlines
Your dealership has had several good years. You decide it is time for the facility upgrades the manufacturer has been pressuring you to do. You seek approval from the manufacturer
Suppliers and Your Data
The FTC Information Safeguards Rule has been around for more than a decade, so most suppliers will agree to protect the non-public personal information (“NPPI”) of your customers. However, a
The Power of Never
Dealers facing potentially expensive and harmful conflicts often question when it might be wise strategically to admit some wrongdoing. “Shouldn’t I show how cooperative I am?” they ask. “Won’t I
15 for ’15 – Prediction: Sunny with Headwinds
2014 was another strong year for motor vehicle dealers. The experts are predicting an especially strong year for 2015. Not to be contrarian, but when conventional wisdom is a forecast
The Importance of a Succession Plan
General Motors has launched a highly visible campaign for its dealers to have succession plans in place. You may ask, “Why does General Motors care?” GM and other vehicle franchisors
Is Your Dealership Complying with Copyright Laws?
Like many retailers, you are looking for ways to make visits to your dealership enjoyable for your customers. You download mood music from the internet to play in the showroom
Employment Law: Deal with Problems Directly
Here are two situations dealers sometimes face. What do you think about the suggested easy solutions? Situation 1: You hire a sales manager. He wants a monthly income guarantee for
Do I need to Pay Overtime to my Service Advisors?
You may have seen a case from the 9th Circuit Court of Appeals that service writers are not exempt from overtime requirements under the “salesman” exemption available to auto dealers. What