updated June 5, 2020 On May 12, Governor Ralph Northam issued Executive Order 61, which revises the public health guidance in Executive Orders 53 and 55. Coinciding with the Order
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Remembering George Conoly Phillips
“Role models like Conoly know that to live a long and happy life requires balance in your business relationships, your personal relationships, the relationship with your maker, and the relationship
Life in the Time of Coronavirus
Our lives have been dominated by the coronavirus. This pandemic has been about far more than the business issues we cover. Although it is tempting to find subjects to discuss
Create a Strategy Concerning Your PPP Loan
On Wednesday (April 29), we encouraged dealers to create a budget to ensure proper use of PPP loans. Today, we reiterate the importance of doing so, recommend dealers consider external
April will see historic lows for auto sales — with silver lining
Historic lows are expected in April as the full effects of COVID-19 are felt across the U.S. auto market, according to VADA Program Partner Cox Automotive. Among the numbers: Light-vehicle
A Message from Don Hall
April 2020 To say we’re living in unprecedented times is an understatement. Things are changing by the week, by the day, sometimes even by the hour. What you need
Rising to Today’s Challenges
For more than a century, franchised auto dealerships have met various challenges to serve the transportation needs of their communities. One of the current challenges for franchised dealers everywhere is
Survey Shows ‘Extreme’ Impact of COVID-19
Our latest dealer survey, conducted in late March, shows that every one of your businesses has been impacted by the coronavirus outbreak — with nearly 75% reporting the impact as
Digital Updates and Used Vehicle Inventory
Dealers have a new concern about the used vehicles they buy or take in trade – digital updates that disable vehicle functions. You buy a vehicle with the latest tech,
CHALLENGING A FRANCHISOR AUDIT
Dealers have become accustomed to having large amounts of franchisor money at stake in day to day operations. Historically, warranty and recall repairs have generated substantial monthly claims. While the