The disaster in Texas and Florida understandably consumed the news media recently. In many shots of the devastation, one can see cars, trucks, and buses partially or fully submerged in
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How to Handle New Vehicle Damage
Virginia Code 46.2-1571 governs the procedure for damage to new vehicles as follows: D. On any new motor vehicle, any uncorrected damage or any corrected damage exceeding three percent of
Controlled Change
Among the tech crowd, disruption is a magic word. It creates an opportunity. The techies favor disruption because they are the ones that hope to profit from it. If they
Arbitration Update
We have advised you that the Consumer Financial Protection Bureau has issued a final regulation that bans class action waivers in predispute arbitration agreements used by finance institutions under its
Help us help you by participating in the 2013 NADA Workforce Study
The NADA Workforce Study is now available online and we need your dealership(s) to participate. Participating dealers will receive their dealership-specific Basic Report and Industry Report at no charge.
Used Car Buyers Guide: Dealer Warranty Means Just That
We have written extensively about the revised FTC Used Car Rule. The revised rule went into effect January 27, 2017. It prescribes use of a revised buyers guide, although dealers
CFPB Issues Final Rule Banning Class Action Waivers in Arbitration
On Monday, July 10, 2017, the Consumer Financial Protection Bureau released its final Rule to Ban Class Action Waivers in Predispute Arbitration Provisions. The Rule is the result of a
So You Think You Know: Answers
False. As long as you only advertise the rate using the term “annual percentage rate” or “APR”, you comply with the Truth in Lending Act. The advertising of annual percentage
Congress Kills the CFPB Arbitration Rule
In a great victory for motor vehicle dealers, Congress passed, and the President has signed, a resolution invalidating the CFPB’s regulation on predispute arbitration. Charapp & Weiss represented a group
Cyber Crimes: Why You Should Be Very Afraid
You want to balance your inventories. You have twenty more new vehicles than you need. Another dealer says he wants them. You do the deal, he picks up the vehicles,