A look back at a string of successes and support for the franchise system in 2025.
Featured
Seasons of gratitude and transition in Virginia
This Thanksgiving, I’m reflecting on the power of gratitude for our families, teams, and customers. I also address Virginia’s recent election results, our constructive path forward with Governor-elect Spanberger, and our unwavering mission to protect dealers in this new political landscape.
Why service is the largest single influence on the public’s perception of your dealership
Customers judge a dealership more by its service department than its showroom. While many focus on sales, fixed ops is the most profitable area of a store and the single largest influence on public perception.
Investing in education: the overlooked power of the parts department
This month, I went back to the classroom at the NADA Academy to dive deep into a critical, yet often overlooked, area of the dealership: the parts department. After more than 40 years in this business, it was a humbling reminder that there’s always more to learn.
Tariffs or otherwise, we’ve been down this road before
Proposed 25% auto tariffs threaten to significantly increase vehicle prices, creating challenges for dealers and consumers alike. Despite the uncertainty, the industry is preparing, drawing on a long history of resilience to navigate economic shifts.
When You Stop Learning, You Stop Leading
‘When you stop learning, you stop leading.’ That’s a truth I reaffirmed at a recent industry gathering, where I was reminded that continuous growth is essential, no matter where you are in your career. I challenge you to seek opportunities to learn from diverse perspectives and push beyond your comfort zone, because staying stagnant is a recipe for irrelevance.
Community Colleges: the key to automotive’s workforce challenges
VADA’s Don Hall joined officials from Virginia’s community college system on a bus tour of community colleges in Tennessee. Here’s what they saw.
Transparency and Talent on the Minds of Automotive Association Leaders
Don Hall spent a few days with his counterparts this month in North Carolina. Here’s what they talked about.
A United Voice in Washington and Richmond for the Retail Auto Industry
A Message from VADA President and CEO Don Hall July 2024 This summer marks a pivotal moment for Virginia’s automotive industry as we gear up for an impactful campaign season
Why Vigilance is Crucial for the Future of Virginia’s Auto Industry
If we aren’t vigilant, the actions of a few could lead to changes that impact us all. My message is this: If this industry isn’t careful, and you don’t pay attention, you will reap what others have sown.