March 2023
The following article was provided by VADA partner ACV Auctions. For more information, visit ACV's website.
Education is the foundation for growing and improving in today’s fluctuating market. To break away from the pack in the automotive industry, it’s essential that you network with as many other dealers as possible to learn what’s working and what’s not. To help facilitate these conversations and assist our valuable partners on the road to experiencing peak performance, ACV recently hosted a webinar to show dealers what’s new, trending, and upcoming from our platform.
We have worked hard to help update the auction experience. This webinar covered how we accomplished this by improving relevant notifications, enhancing Market Reports for pricing, providing all-inclusive Account information through My ACV, and leveling up Transportation. As always, we make these upgrades specifically for you, so your feedback is more than welcome.
Specifically, this webinar highlighted the improvements that ACV has been working on over the last several months to improve usability. Because time is money, ACV has focused on making minor, yet impactful improvements to your auction experience, including:
- Extended Auction Duration Time - introducing 2-hour auction durations
- Near Reserve Badge - indicating that bidding is hot and the reserve is close
- No Reserve Preview Lane - preview our No Reserve auctions for our Tuesday, Thursday, and Saturday No Reserve Sales
- New Photo Display in Condition Reports - new photo groupings allow you to easily view the photos that you need to see instead of scanning through each one individually
But that’s not all the webinar focused on. Watch the full video to learn more about what we fixed, improved, and enhanced, as well as discover what’s on the agenda next, when you can expect the new mobile app, and how to set up notifications to customize to your exact needs. This just scratches the surface of what we have been working on. Watch the full video to learn more about Saved Searches, Market Report, and My ACV.
Because updates to the ACV Auctions platform come directly from dealer feedback, we encourage you to keep submitting your thoughts to us. If you would like to participate in our Voice of the Customer panels where you can talk about your ideas directly with our team, please email opssquad@acvauctions.com. If you have general feedback about the app or ideas on how to improve it, please email feedback@acvauctions.com.
In the meantime, stay tuned for more information on our next Break Away From The Pack Webinar coming this May. This interactive presentation will focus on how to be the best seller on ACV. You won’t want to miss it.