For years, dealers have heard that the add-ons must actually add value because of the claims that the FTC have brought against dealers.

Employees may resist mandated training, but ignoring the need for such consistent efforts, especially on compliance, can be costly.

While welcoming foreign vehicles can enhance a dealership’s offerings and meet the diverse needs of its customers, it is essential to ensure that each vehicle is properly cleared through customs before accepting them as trade-ins for sale.