Your salespeople probably listen regularly to your customers’ concerns about protection of their private information. You’ve put in place safeguards to protect that information as required by federal law, and you
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Class Actions: What They are and What you Should Do About Them
All dealers watch for trends in the auto business. From time to time you are sure to hear about the fearsome threat of class actions. Unless you have been involved as a
Abandonded Vehicle Law Changes for 2011
An adjustment in Virginia’s abandoned motor vehicle law, recently signed by Governor McDonnell, means changes for automobile dealers who operate repair shops, self-storage facilities or tow-truck businesses. These businesses may
The Value of a VADA Partnership: An Interview with Zurich
Recently, we sat down with one of our Team VADA Program Partners to talk about the value of a Team VADA Partnership. Doug Avery is the F&I Executive Sales Manager for
HOV Exemption for Clean Fuel Plates Extended
The Virginia General Assembly approved a one-year extension on the HOV-lane exemption through June 30, 2012, so vehicles registered with clean special fuel license plates may continue to use certain
Workplace Wellness Programs
Are you looking for ways to drive down insurance expenses in your dealership? Would you like to keep your employees healthy and reduce lost work-time due to illness or injury? Would
Federally Mandated Form Updates
Now that August is here, there are some revisions to forms that you use in your dealership of which you should be aware. Adverse Action and Risk Based Pricing
Developing a Social Media Policy
As little as five years ago, you may have snorted at the suggestion that social media would be important for your business. “Facespace…bah! What moron spends his days on that nonsense?” Today,
The “Curse of the Cat People” and other Franchisor Folderol
Has your dealership ever had the curse of the cat people put on it by your franchisor? You have if you have ever made this phone call to your lawyer or
Employment Law: A Wage & Hours Checklist
The year 2010 saw the acceleration of a disturbing trend in employment law for dealers and employers. The increase in lawsuits challenging employers on wage and hour law compliance continued. The U.S.