In the age of AI, consumers have looked to the internet to make certain claims against dealers. So there has become an uptick in questions around whether certain aftermarket products void vehicle warranties.
Legal & Legislative
Barrie: Dealer Myths
Occasionally, we discuss dealership myths — things that “everyone knows”, even though they may not be true. Here are some you should consider.
Barrie: Credit Card Downpayments are Not Cash Downpayments
For years, it was old adage that the finance sources either did not permit or limited the amount of downpayment that consumers could put on a credit card for motor vehicle purchased that were financed. Times have changed. With the average cost of new motor vehicles around $50,000, making monthly payments affordable has become a real numbers game.
Barrie: Buyers Guides and FTC Used Car Rule Compliance
The original Used Car Rule was promulgated by the Federal Trade Commission in 1985. While there are few dealership employees who were active before the Rule was put in place, there is still some confusion surrounding the completion of the buyers guide. This was caused in part in early 2017 when the Rule was revised, and the buyers guide was redesigned.
Barrie: What exactly are you entering into?
For years we have emphasized the importance of a company policy for supplier contracts. There are many suppliers of many goods and services.
Barrie: 26 for ’26
Every January, VADA attorney Barrie Charapp Beaty compiles the definitive roadmap for the year ahead. This isn’t just a legal update; it is your operational survival guide.
Barrie: The Importance of a Succession Plan
What happens to your dealership if you’re gone? A succession plan is crucial for your family, lenders, & OEM. Learn why you can’t afford to delay.
Barrie: Cybersecurity and AI: How it Relates to Dealerships
As vehicles’ advanced technology introduces new cybersecurity risks, dealerships face direct liability. Major brands have faced vulnerabilities allowing remote vehicle control and data theft. Failing to address these discoverable risks can lead to lawsuits. Learn the critical steps to protect your dealership from these growing threats.
Barrie: Franchisors Are Bolder and More Aggressive; What About You?
In an increasingly aggressive landscape, franchisors are challenging dealer rights and pushing for changes to state franchise laws. Explore key areas where dealers can take a stand, including unfair warranty reimbursement, unlawful audits, and unreasonable performance calculations.
Barrie: Manufacturer Construction Deadlines
Considering a facility upgrade for your dealership? When you get that approval letter from the manufacturer, don’t just sign on the dotted line. Learn what to look for and how to negotiate for realistic timelines, including protection from delays.