Don Hall shares his insights on the latest from the FTC, Virginia’s new DMV commissioner, and a new VADA hire to jump-start the workforce pipeline.
Don Hall’s Monthly Columns
Here, find a collection of VADA President and CEO Don Hall’s timely and relevant analysis on the auto industry in Virginia.
On PAC, Convention, and FTC
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The future belongs to dealers who never stop evolving
Don has a few takeaways from this year’s Annual Convention. Most notably: Auto retail isn’t going back to the way it was.
AI is already in your dealership. It’s time to catch up
Customers aren’t waiting for us to figure out AI — they’re already using it. You need to prepare for the new reality.
Your dealership needs a minor league system
As you look at your dealership’s performance this year, look beyond the numbers. Think about who’s delivering results today, but also who’s on the team that will keep winning for years to come.
A fair shot at the American dream
Everyone deserves the opportunity to succeed in this business. And the more our dealerships reflect the people and communities they serve, the stronger our industry will be.
Leadership in Action: What Leading from the Front Means for Managing Today’s Workforce
In today’s business climate, leading by example is more important than ever. Strong leadership inspires teams, setting the tone for success and resilience.
Selling Cars, Trucks, and Optimism no matter what
Tariff uncertainty presents challenges, but I see us adapting with characteristic resilience. We’re guiding customers and will navigate these unpredictable times, just as we always have.
What was once fun and games is bottom-line gains: The growing role of AI in dealerships
Initially a curiosity, AI’s impact on automotive retail is now undeniable. From AI-powered customer chatbots providing 24/7 service to DealCheck AI automating compliance, this technology is boosting efficiency and empowering dealership teams.
A word on Virginia’s auto dealer processing fees
As CEO of VADA, I’m often asked about processing fees. Here’s a look at why these fees are essential for transparency, protecting consumer data, and maintaining a competitive free market.