A Message from VADA President and CEO Don Hall
October 2024
One of the most important things I’ve learned in my career is that leadership is not about the position you hold, but the example you set.
Early in my time as a Marine, I noticed officers never ate until the troops under their command had been fed.
When I asked why, the answer was simple: Leaders take care of their people first. It was a tangible example of a leadership mindset at work, and the lesson has stayed with me throughout my life and continues to shape how I lead.
In today’s business climate, leading by example is more important than ever. Strong leadership inspires teams, setting the tone for success and resilience.
For auto dealers, the same principle applies. Being a leader is not about making grand gestures. It’s about showing up when it counts.
Ask yourself, whether you're a first-time manager or longtime dealership president: Are you there for your employees in good and challenging times? Perhaps, when they’re working long hours or tackling a tough assignment or service. If so, that’s great.
Now, how are you putting in the effort to lead from the front? Would one of your employees say you are in the driver's seat, or in the back? Your people are more engaged and motivated when they see their leaders actively supporting them. Foster a sense of shared purpose and inspire the team to work toward success together.
Leadership is about more than just outward success – it’s about defining success in ways that speak to purpose and integrity.
Today’s social media landscape is littered with thought leaders (many of whom have never earned the designation) and big promises (most of which are never fulfilled), so it's easy to chase after the next shiny thing. What’s more, not everyone is wired to start their day at 4 a.m. or focus solely on making millions, as you see many LinkedIn influencers preach.
Instead, stick to the core principles. While achievement and progress matter, they should not be the focus. Over the years, VADA and I have had plenty of accomplishments, but those wins were never the goal.
Achievement only comes when you show up, put in the effort, do what is not always expected of you, and take ownership of your wins and losses. Take initiative, and do things without being told. Drive the ball forward.
What matters in leadership is being your authentic self, embracing your unique strengths, and building success in a way that works for you. Leadership means recognizing that everyone has their own path and styles — but as leaders, we must create environments where people feel supported and valued for their contributions.
At the end of the day, this is about service: Lifting others up, and leading by example. That’s what makes a great leader, and that’s the type of leadership I’ve strived to embody throughout my career.
I share this with you as we enter a month that brings leadership into focus, especially with upcoming elections.
For both current and aspiring leaders, take this opportunity to reflect on the values we stand for as members of the automotive community. Lead from the front with integrity, consistency, and a commitment to the long-term well-being of those we are fortunate to serve.
