Join Dan Carrigan as he speaks with Napoleon “Napo” Rumteen, a proven leader at the intersection of automotive retail, SaaS, and talent innovation. Napo, the Founder and CEO of Interactive EQ, explains how his platform uses AI to measure intangible skills and improve hiring and retention in high-turnover roles like sales and service advisors. In this interview, Napo shares his perspective on why focusing on employee development and getting ahead of problems is crucial for profitability.