Join Jeff Kelley from VADA Live for a conversation with Dr. Gerald Lackey, Commissioner of the Virginia DMV. With two and a half years at the helm, Commissioner Lackey shares his transformative vision, bringing a fresh, energetic approach from the private sector to public service. More critically for dealers, Dr. Lackey details the ambitious multi-year journey towards a fully digital, electronic titling process and how his unique “in the weeds” leadership style, including time spent in dealerships, is shaping a more responsive and partner-focused DMV.
