BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Virginia Automobile Dealers Association - ECPv6.18.0//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://vada.com X-WR-CALDESC:Events for Virginia Automobile Dealers Association REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20270314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20271107T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20261117T093000 DTEND;TZID=America/New_York:20261118T163000 DTSTAMP:20260924T135123Z CREATED:20260901T193339Z LAST-MODIFIED:20260924T135123Z UID:10000153-1794907800-1795019400@vada.com SUMMARY:Service Writer Training DESCRIPTION:Elevate Your Service Drive\nYour service writers are the frontline of your dealership’s fixed operations. Empower them with the tools they need to maximize every customer interaction\, boost retention\, and drive ultimate profitability. Join us for an intensive\, high-impact one-day Service Writer Training presented by our sponsors at Brown & Brown Dealer Services. \nNote: To minimize disruption to your service drive scheduling\, this exact same one-day curriculum is being offered on two separate dates. Send half your team on Tuesday\, and the other half on Wednesday! \nWhat Attendees Will Learn\nThis jam-packed day covers the entire customer lifecycle—from the first phone call to the final vehicle delivery. Key topics include: \n\nAdvanced phone skills\nTurning the price shopper into an appointment\nProper appointment setting & expectations\nThe write-up process\nNavigating generational differences\nBuilding instant rapport & value\nSoft up-selling techniques\nPresenting scheduled maintenance\nSelling found work\nProper use of Multi-Point Inspections (MPI)\nMastering objection handling\nClosing the sale\n\n\nEvent Logistics\nDates: November 17 OR November 18\, 2026 (Choose your preferred day) \nTime: 9:30 a.m. – 4:30 p.m. \nLocation: Hampton Roads Convention Center \nCost: $399 per attendee (includes lunch) \n\nRegister Now\nSelect your preferred date using the form below. Please note: You must submit a separate registration form for each individual attendee. \n\n\n \n \n Service Writer Training Registration November 2026\n November 17 & 18 in Hampton Roads \n \n \n Step 1 of 3\n \n \n 33%\n \n \n EmailThis field is for validation purposes and should be left unchanged.Contact DetailsName(Required)\n \n \n First\n \n \n \n \n Last\n \n \n \n Dealership Name(Required)Position at Dealership(Required)Email(Required)\n \n Enter Email\n \n \n \n Confirm Email\n \n \n \n Phone(Required)\n \n \n Next \n \n \n \n \n Which day will you participate in the Service Writer Training?(Required)The VADA Service Writer Training is a 1-day event hosted on two separate days.\n \n \n Tuesday\, November 17\, 2026\n \n \n \n Wednesday\, November 18\, 2026\n \n \n \n Previous Next \n \n \n \n \n Payment DetailsService Writer Training RegistrationTotal\n \n Credit Card\n \n Previous Submit URL:https://vada.com/event/service-writer-training-2/2026-11-17/ LOCATION:Hampton Roads Convention Center\, 1610 Coliseum Dr\, Hampton\, VA\, 23666\, United States CATEGORIES:Education ATTACH;FMTTYPE=image/png:https://vada.com/wp-content/uploads/2026/09/Service-Writer-Training-Event-Poster-2.png ORGANIZER;CN="Natalie Toler":MAILTO:ntoler@vada.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20261118T093000 DTEND;TZID=America/New_York:20261118T163000 DTSTAMP:20260924T135123Z CREATED:20260901T193339Z LAST-MODIFIED:20260924T135123Z UID:10000154-1794994200-1795019400@vada.com SUMMARY:Service Writer Training DESCRIPTION:Elevate Your Service Drive\nYour service writers are the frontline of your dealership’s fixed operations. Empower them with the tools they need to maximize every customer interaction\, boost retention\, and drive ultimate profitability. Join us for an intensive\, high-impact one-day Service Writer Training presented by our sponsors at Brown & Brown Dealer Services. \nNote: To minimize disruption to your service drive scheduling\, this exact same one-day curriculum is being offered on two separate dates. Send half your team on Tuesday\, and the other half on Wednesday! \nWhat Attendees Will Learn\nThis jam-packed day covers the entire customer lifecycle—from the first phone call to the final vehicle delivery. Key topics include: \n\nAdvanced phone skills\nTurning the price shopper into an appointment\nProper appointment setting & expectations\nThe write-up process\nNavigating generational differences\nBuilding instant rapport & value\nSoft up-selling techniques\nPresenting scheduled maintenance\nSelling found work\nProper use of Multi-Point Inspections (MPI)\nMastering objection handling\nClosing the sale\n\n\nEvent Logistics\nDates: November 17 OR November 18\, 2026 (Choose your preferred day) \nTime: 9:30 a.m. – 4:30 p.m. \nLocation: Hampton Roads Convention Center \nCost: $399 per attendee (includes lunch) \n\nRegister Now\nSelect your preferred date using the form below. Please note: You must submit a separate registration form for each individual attendee. \n\n \n \n Service Writer Training Registration November 2026\n November 17 & 18 in Hampton Roads \n \n \n Step 1 of 3\n \n \n 33%\n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Contact DetailsName(Required)\n \n \n First\n \n \n \n \n Last\n \n \n \n Dealership Name(Required)Position at Dealership(Required)Email(Required)\n \n Enter Email\n \n \n \n Confirm Email\n \n \n \n Phone(Required)\n \n \n Next \n \n \n \n \n Which day will you participate in the Service Writer Training?(Required)The VADA Service Writer Training is a 1-day event hosted on two separate days.\n \n \n Tuesday\, November 17\, 2026\n \n \n \n Wednesday\, November 18\, 2026\n \n \n \n Previous Next \n \n \n \n \n Payment DetailsService Writer Training RegistrationTotal\n \n Credit Card\n \n Previous Submit URL:https://vada.com/event/service-writer-training-2/2026-11-18/ LOCATION:Hampton Roads Convention Center\, 1610 Coliseum Dr\, Hampton\, VA\, 23666\, United States CATEGORIES:Education ATTACH;FMTTYPE=image/png:https://vada.com/wp-content/uploads/2026/09/Service-Writer-Training-Event-Poster-2.png ORGANIZER;CN="Natalie Toler":MAILTO:ntoler@vada.com END:VEVENT END:VCALENDAR