March 19 Newsletter

A Message from Don Hall

Greetings from VADA, We hope this letter finds you well and that each of you is enjoying the start of Spring! I trust warmer temperatures will be here soon. Earlier this month, I had the opportunity to speak with Jim Fitzpatrick of CBT Automotive Network. The focus of the interview was how retail auto needs

Read More »

The Future of Auto Shows

In the past few years, there has been a decline in the number of auto manufacturers participating in auto shows. Additionally, the overall climate surrounding these events has changed. Auto shows, like ones in the U.S. and abroad, have existed for more than 100 years, and they have consistently impacted our industry in positive ways. 

Read More »

In Need of Technicians?

In today’s auto industry, fixed operations are more important than ever. More dealerships today make a large portion of their money doing repair and warranty work than ever before. And yet, we are all aware of the significant shortage of technicians that is currently plaguing our industry. One very simple solution to this issue is

Read More »

Be Sure You Give The Insurer Actual Notice of a Lawsuit

In the last two issues, we discussed who pays for the defense of a lawsuit against the dealership. Your insurance coverage can be invaluable if you face a serious lawsuit. A recent case issued by a federal appeals court, however, clarifies that actual notice of service of a lawsuit must be sent to the insurance

Read More »

Your Safeguarding Obligations May Get More Expensive

In the early years of the new millennium, the Federal Trade Commission issued regulations implementing provisions of the Gramm Leach Bliley financial reform legislation. In 2000, it issued the Privacy Rule, requiring notification about your policy and practices on consumer data. In 2002, It issued the Safeguards Rule, requiring a policy and processes for protecting

Read More »

An Arbitration Agreement Prevails Again

Do you use an arbitration agreement for employee or customer disputes? Does your arbitration agreement provide that the Federal Arbitration Act controls and any decision about arbitrability of a dispute will be determined by an arbitrator? Have you had that challenged by a plaintiffs’ attorney contending that your arbitration agreement is faulty and a court

Read More »